You are buying from a partner seller. The platform facilitates the shopping experience and payment, namely checkout, but the seller is responsible for the sale: they manage the order, shipping, returns, refunds and support.

The marketplace supports a multi-cart: if you add products from different sellers, the system creates a separate order for each seller. This is the most transparent way to correctly manage different shipping arrangements, costs and delivery times. Each order, where provided for by the seller, has a specific shipping cost that can be waived by reaching a minimum cart value.

The seller responsible for the sale manages the entire post-purchase process: order confirmation, shipping, tracking, returns and refunds. The platform does not handle operational customer care or logistics, but clearly identifies the seller responsible for the order and facilitates communication.

Payment is handled through Stripe Connect, which offers a modern and secure checkout with anti-fraud protections and high security standards. Card details are processed by Stripe and are not stored in plain text, providing a reliable and fast experience.

You can consult theofficial marketplace Terms and Conditions, which transparently describe the marketplace model (metasearch/marketplace) and the role of sellers as those responsible for the sale.